I received my order today, just 3 days after I placed the order. I called after I placed the order to change the shipping address. Right away, I received an email from you updating my information. I just wanted to say "thank you" for wonderful service. Not only are you prompt but you got it right! Now days, its rare to find a company that does that. Thank you for prompt efficient service. I will be ordering again from you. Thanks again. It was great doing business with you. Joetta Harris
Joetta Harris, |
05/03/2008
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I moved into my new home and couldn't come up for a couple of months how I wanted to decorate my kitchen...found your website and can't stop coming back to order new things. Just got the black old fashion phone and it's, again, another outstanding product I have purchased....great products and great service..awesome!
Gina Garcia, |
03/28/2008
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GREAT ITEM AND GREAT SERVICE THANKS
Debbie Mccollom, |
03/27/2008
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My order was exactly what I was hoping for. Your products look so authentic. It was like "stepping back in time". The tin signs look great in my kitchen. I will definitely recommend your store to my friends and family. Expect another order to be placed very soon. Thanks so much.
Cynthia
Cynthia Nickerson, |
03/04/2008
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RECEIVED MY CORNFLOWER BLUE BREAD BIN. DELIGHTED WITH IT, JUST AS DESCRIBED AND SUCH GOOD VALUE. LOOKING AT THE LAUNDRY PRODUCTS AND WILL ORDER SOON.
DAPHNE, OCEANSIDE, CALIFORNIA.
DAPHNE BEGG, |
02/05/2008
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Barbara, it was such a pleasure talking to you--real people on the phone does make a difference--When my CD writer came and worked only a couple of weeks, Barbara arranged for a replacement to be shipped-I put the defective in the replacement box and returned via UPS....amazing quick response to what I thought would be a nightmare......Thanks a million, from a satisfied customer.
Curtis Hayes, |
01/18/2008
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I just love this website, I have ordered a few things and I am very happy with the quality,I told my sister about it and she too has ordered things and is very satisfied. I decorate my kitchen in the 50's retro style so I enjoy all that you have to offer.
Brenda Pannell, |
11/26/2007
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BARBARA,YOUR A WONDERFUL LADY,KIND AND
COURTEOUS. I JUST LOVE MY RED CANNISTER
SET.
ELAINE/ BRITISH COLUMBIA CANADA, |
11/07/2007
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I can't remember the last time I encountered such great customer service! When you call Jack and Friends, you get to talk to a real person. I talked to Barbara, and she was terrific. My item arrived on time, but didn't work. Barbara arranged to have it picked up, and shipped me a new one in less time than it takes to get most companies on the phone! Thank you Barbara, and thank you Jack & Friends. Amazing!
Lee Howe, |
10/25/2007
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I just received my tea kettle. It is wonderful. It was packaged so carefully. I love it already. We love our telephone we purchased from you. You guys are amazing. I wish more companies had the same customer service values you have. I will be back. You have earned a loyal customer with me.
Thank you so very much!
Heidi Johnson
Heidi Johnson, |
09/25/2007
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I just received my order and I'm extremely happy! I urge anyone that is on the fence to go ahead and order. My first order included 5 diff. items and they arrived quickly and looked just like they do on the website. My order arrived in 4 days! If you are looking for repros -- here's your solution. I can't wait to shop again - thanks !!
Vail, CO, |
08/03/2007
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I just received my first order from you folks and I couldn't be happier! I ordered your white enamelware mug with lid and I've been searching for over a year to find this EXACT item. They are PERFECT! The rim is also painted so the heat from the coffee doesn't burn my lips....PLUS the handle stays cool too. THANK YOU THANK YOU THANK YOU for carrying this item. It's quality merchandise!!!!
N. Annie Weinrich, Annies Originals Etc. |
07/26/2007
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I have ordered several items from you and I am very pleased with everything. Your company is very prompt mailing the items to the customer. I wish there were more companies that are as efficient as yours. Keep up the great work.
Carol Morris, |
07/25/2007
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I recieved my first order today, and I couldn't be happier!
It got here in less than a week and I live overseas!
My signs are great and so much bigger than I expected. I've come back for more!
Thank you so much!!
Bill and Amy, |
05/21/2007
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Great products, fast delivery, thanks so much
J G Shoemaker, |
05/04/2007
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I received my order in record time! Thank you for the great service.
Mary, |
04/21/2007
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I accidentally stumbled upon this site looking for vintage labels and so glad i did. Received my order much faster than anticipated, packing was excellent and items arrived in good condition. I plan to order again, extremely satisfied.
Liz dalton, housewife |
04/06/2007
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AMAZING products, better quality than i couldve imagined. EXTREMELY fast shipping. Perfect for that vintage junkie.
Candi Parker, |
03/23/2007
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I was searching for something for a laundry room for a friends birthday as she always kids about how she does laundry daily and really enjoys it. As I was searching the web I came across your site and found just want I wanted. I also got 2 items for myself to take advantage of your cheap shipping rates. I was AMAZED how fast your order came, I placed it late on a Sat. night and it arrived on Wed. Everything I ordered is very nice and looks even better in person. Thank you for your wonderful service.
veronica, |
03/14/2007
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Your service was first -class. The lady on the phone a gem. I look forward to the Crosley. I know you don't count the cabinet when recording but it certainly is a beauty! Lawrence G. Myers
Lawrence g. Myers, |
03/08/2007
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I have to say that I was shocked to see the UPS man show up delivering my purchase the day after I placed my order, GREAT SERVICE, thanks!
ken, |
03/07/2007
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What a great shopping experience. Reasonable prices, wonderful products, cheap shipping cost with lighting speed delivery. What more can I say, I'm hooked!!!!
Angela Sims, |
03/01/2007
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It took only two days from my order for me to receive my LP to CD recorder. I set it up myself in no time-it is so very simple to use. I dug out all my old albums I haven't heard in decades and I am now very happily living in the 70's again!!! The sound is great-I was surprised that all the old scratchy sound I remembered wasn't there. Not as clear as a CD-but then it's an album after all!
I am so very happy with my purchase and the service I received!!
Shari Dreyer, |
02/26/2007
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I just received the order that I placed only yesterday - Speedy processing - Everything that I ordered is fantastic and I have already forwarded this web site to all of my friends! Thank you!
Krissy Kaldenberg, |
02/23/2007
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GREAT SERVICE AND FUN PRODUCTS WELL MADE & PACKED
COULDN'T BE MORE PLEASED
TELLING MY FRIENDS
SEE YOU AGAIN
SUSAN WILSONCRABB, NOVA SCOTIA |
02/23/2007
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I recently ordered the Crosley Songwriter Vinyl to CD Recorder/Burner and was very satisfied with the service and attention I received. The product is awesome, easy to use and produces a wonderful CD. All in all, a very positive experience and I would not hesitate to purchase from JackandFriends.com again.
Linda Zitka, Woodhaven Wellness Center |
02/14/2007
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This website is great! Prompt service, excellent customer service. My package arrived quickly, and I received communication at multiple stages of the processing/shipping. The items were packed well to ensure that there was no damage during shipping.
This was my first order with 'Jack and Friends', but certainly not my last!!
Thank you!
D.P, Rochester Hills, Michigan, |
02/09/2007
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You folks are AMAZING!! I ordered the Crosley Songwriter--which everyone else in the country had on backorder, including the Crosley website--yet you were able to get it for me. I ordered it on Tuesday and it was in my home by Thursday.
I sure wish all businesses were as prompt and efficient as you are. Thanks SOOO much. Bless you.
Martha Wagoner, |
01/13/2007
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I received the Crosley Turntable I ordered on time, just as you promised. Thanks for the great
service.
J. H., |
01/02/2007
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I found this site a while ago and fell in love with the Happy Housewives tin signs. My husband bought them for me as a gift. I love, love, love them!! I am a big fan of the retro/vintage 50s style. I have recommended this site to family and friends. I look forward to ordering more items in the future. Thank you!
Meghan M, |
12/18/2006
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Your customer service is beyond excellent-- I received the Crosley cd radio not even 3 days after the order was placed, quite imressive! My sister is gonna LOVE her Christmas gift this year. You will be highly recommended to anyone I know who either cannot think of just the right gift to give or enjoys vintage and retro style merchandise. Thanks!
Amanda, |
11/30/2006
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I love my little red and white enamel canisters,my daughter saw them and went aw,if they weren't red I would love them . So I am placing an order for a black and white set. Your site is awesome Thanks
ruby gott, |
11/29/2006
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Great service. Super fast shipping. I will be back.
Christina Terrell, |
11/24/2006
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I just love the popcorn bowls. I'm using the large ones as the main part of my "dinner and a movie" gift baskets I'm giving to family members this year. Jack and Friends is a great web site - and the customer service is fantastic!!
Cheryl, |
11/18/2006
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Wow!!I have never had an easier or smoother transaction on the,net....I ordered 2 pay phones,one for me and one for my daughter,we love them....Thanks for the fast shipping and the excellent price you have on shipping. Sincerly Mrs.Mcnabb
Katrina Mcnabb, |
11/14/2006
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I liked the quality and fast shipping so much that I'm back for another order!
Catherine Roler, |
11/11/2006
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I just adore all the food signs, they look so authentic! I receive so many compliments on them. They lookk absolutely great in my 50's kitchen!!
Thank you
Tammy Lathey, |
11/02/2006
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Thank you so much for sending my package so promptly and well-packed! I just love my new soda signs. I will definitely patronize your on-line store again. Please keep up the good work!
Kathy, |
11/01/2006
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Thanks so much for the prompt delivery of my order! Your products are adorable and the prices are hard to beat. I will definetely tell others about your store and website!
Rebecca Schultz, |
10/28/2006
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Great products, and speedy delivery.
The items delivered looked even better than I expected.
Thank you.
Lacey Cook, |
10/25/2006
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I got the bread box from this site, I love it! I'm sure I get order more items from here. I am doing my dining room in retro, so this site is wonderful!
Pamela Williams, |
10/19/2006
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I BOUGHT THE CROSLEY RED PAY PHONE AND JUST LOVE IT. EVERYONE THAT SEES IT ASKS IF ME IF THEY NEED MONEY TO MAKE A CALL.ha OF COURSE I TELL THEM YEAH!! I THINK YOUR PROUDUCTS ARE JUST AWESOME.
Jean Deery, |
09/24/2006
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THIS IS AN EXCELLENT COMPANY WITH EXCELLENT CUSTOMER SERVICE. I RECEIVED MY SIGNS IN 2 DAYS AND THEY ARE WONDERFUL. THANKS AGAIN.
JENNIFER CIOLLI, |
09/21/2006
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The service was excellent and the people were so nice to talk to on the phone. I will order again and again. I am just placing another order now. Great job.
Rosemary Horton, |
09/09/2006
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Thanks for the fast service.
Fred M. Scholnick, |
08/23/2006
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We received our FIRST order, and immediately placed a second. Everything was exactly as described, well packed and quickly sent. We're restoring an old dry goods store in a ghost town, and will surely be placing lots of additional orders as we progress. THANKS!
Ralph & Stephanie Mastroberte
Ralph G. Mastroberte, GLEESON STAR RANCH |
08/21/2006
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I just wanted to commend you on your shipping time. I made 2 other orders from similar sites on the same day that I ordered from Jack & Friends. I received my items from you before the "other guys" even shipped! That's great service, and from now on, I don't have to think twice about who to buy from. I just wanted to say thanks and keep up the good work.
Don Carroll, |
08/16/2006
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